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REACH OUT 24/7 WITH QUESTIONS- SUGGESTIONS- OR ISSUES!

SUNSHINE RETREAT’S 24 HOUR CONCIERGE CELL PHONE CONTACT:  218 232 7079

PROPERTY MANAGER: Mike Fish 

Sunshine Retreat Basic Property Check In Info

Property Address: Example Address
Check in time: 4:00 PM
Check out time: 10:00 AM
Note: Please call your concierge contact if you need an exception. We will always accommodate when possible, but please understand that all changes are subject to the housekeeping schedule. We normally cannot guarantee any changes more than a day or two in advance.
Parking: The county allows us to have one vehicle parked per bedroom. We are allowed three vehicles at this property. Please reach out if you need an exception.
Access Info: We currently have a key lockbox on the front door. The code will be set as the last four digits of the cell phone number you used to book. 

Basics To Get You Checked In & Relaxing!

Parking

Parking is allowed in the driveway in the front of the home. We are allowed four vehicles via county rules. There is no parking on the public road or in the yard.

Inventory Check

We do inventory checks between each booking. If you do feel that something is missing or broken please let us know ASAP.

Wi-FI

The WIFI log in instructions are on a plaque in the living room.

Garbage

Garbage day for this property is Tuesday mornings. It is very important that the cans are curbside if your booking lands over garbage day. We have no recycling set up. If there are any issues with cans being full, please let us know.

Laundry

Laundry is downstairs. We provide detergent.

Heating & AC

Sunshine Retreat has central heating and cooling, in floor heat in the master suite, a gas fireplace in the big bedroom, and heating and cooling mini splits in each bedroom! we will be adding videos with instructions on how to use the utilities.

Dishwasher

Dishwasher tabs are under the sink.

TV & Games

There are are smart TVs in the living room and family room. There area games in the cupboard in the sun room and in the shed down by the beach.

Quiet Hours

Please keep noise down between nightfall and 9 AM.

Previously Noted Missing Items, Needed Repairs & Defects

Updated as of 12/16/2022: There are currently no known damage or defect issues with this property. 

How To Handle Accidental Damage, Difficult Messes, or Broken Items

Preparing For Your Stay

 

 We understand that a trip can be stressful. There are so many things to do, and consider. We are your to help you anytime!

You don’t need to bring everything with you, especially if you’re only staying for a few days.

There are a few things you’ll need:

  • Toiletries: Toothbrush, toothpaste, razor, shampoo, soap. (we do stock a travel kit, but they are small) 
  • Clothing: underwear, socks, shirts, pants, dresses/skirts, jacket, shoes. (consider the weather) 
  • Electronics: laptop, camera, cell phone, chargers.
 

Plan ahead

The more you plan, the less stressful your trip will be. Be sure to map out your activities so that you can make the most of your time. You can use our Area Guide, Google, or contact us. 

 

Things To Consider Packing

  • Groceries
  • Coffee/ creamer
  • Condiments
  • Zip lock bags
  • Shampoo/ conditioner
  • Toothpaste etc.
  • Ice
  • Extra Life vests (make sure you have the right fit for your crew) 
  • Sunscreen
  • Bug repellent
  • Firewood for the Firepit

What You Can Expect To Be Stocked

We Stock The Following Items 

  • Toilet Paper 
  • Paper Towels 
  • Hand Soap 
  • Dish Washer Tablets 
  • Dish Soap 
  • Kleenex 
  • Garbage bags 
  • Trash Bags 
  • General Cleaning Supplies 
  • Laundry Soap 

Videos To Help You Better Prepare (coming soon!!!)

What's In The Kitchen

Helpful Amenities to Consider

Inside Amenities & House Videos

TV & Wi-Fi

Games etc.

Heat & AC & Lights

Outside Amenities & Use Videos

Using The Grill

Understanding The Yard

Using Outside Amenities

Using The Firepit

Our Neighbors

Sunshine Retreat's House Rules

GENERAL HOUSE RULES

All guests are responsible for reviewing and following all basic house rules.  Any violation of these rules MAY result in immediate eviction and forfeit of all monies. Any breach of House Rules (including extraordinary cleaning) will also result in a charge to the credit card on file for no less than $250 & up to $500 per violation plus damage to property. This Charge will be discussed with the guest beforehand and processed on the card on file or billed out to the responsible guest with a 30 net demand for payment.

We want you to have a good time! However, the following rules are necessary to protect our guests, neighbors, property, and make it possible for us to continue running as a successful short-term rental. Most guests appreciate and understand the general house rules. Let us know if you have questions. We always accommodate when we can.

Let us start by stating that we ask every guest to have the upmost consideration for our neighbors and community. After all, they did not choose to live next to a vacation rental. Many enjoy and appreciate the guests that rent from us. Some are not so appreciative, so we make our best effort.  We must work closely with our neighbors and community if we are going to be able to continue to provide Short Term Rental opportunities for years to come.

Aside from the sign in the yard, all neighbors have our cell phone and have been asked to call or text 24/7 with any concerns. We also strongly encourage our owners to have a ring camera on the front door. We want everyone to have a good time; however, our basic house rules must be followed. Problems for us our less than one out 100, but if you have questions please reach out.

SMOKING OR VAPING INSIDE

Smoking and vaping are strictly prohibited. A guest who smokes in a property without authorization will be charged for carpet cleaning and deodorizing if any evidence of smoking is found.

FIREWORKS

Fireworks of any kind ignited on the property or beach are not allowed. There is just too much clean up, accidental damage, and neighbor complaints to allow fireworks of any kind

PETS 

There are no pets allowed on the property. 

Illegal Drugs or other Illicit Activity

No drugs or illegal activity is allowed on the property. Any suspected illegal activity will be immediately turned over to the authorities.

HARD TO CLEAN MESSES

Confetti, glitter, balloons, silly string are not allowed on the property. Please be very careful that gum does not get on furniture, pillows etc.  Small, excessive debris of any kind thrown around the property can make housekeeping very difficult and expensive. We reserve the right to run an extra charge on the CC on file if there is an unreasonable mess left for housekeeping.

LAKE, YARD, & BEACH DEBRIS

Any garbage or debris thrown in the lake or beach can cause environmental issue and severely impact our relations with neighbors. This most definitely includes water balloons & garbage left in the yard. Water balloons are strictly prohibited, and we ask that you please clean up any outside mess.  

SEPTIC SYSTEM

It is important to note that the property you are staying at has a septic system. Because a septic may get clogged up, overwhelmed and even back up into a home, they are regulated closely through the County. As a guest there are two considerations when rental a home with a septic. 1) They are sized for a certain number of bedrooms & guests. Please avoid excesses water use which includes unusually long showers. 2) ONLY flush items that can go into a septic which are toilet paper & human waste. All other items must be put into the trash.

GARBAGE

Two garbage cans are provided at the home for reach stay. This covers about six bags of trash, which is more than enough for most groups. Please let us know if for some reason you have an excess of garbage. We must hire someone to come and pick up the excess garbage and dispose of it. We do ask that guest let us know if they do have an extraordinary amount of garbage and we ask that they cover the cost of removal.

UNATHORIZED GUESTS OVERNIGHT

Only registered guests can be on the property after dark. See the GUESTS section for more details. We are strictly regulated by the Short-Term License as to how many guests are allowed. This is based on the septic and size of the home. Please be respectful of our rules so our owners do not get in trouble. We prohibit any tents or camping in yards without specific written consent.

NEIGHBOR OR POLICE CALL

Avoiding a complaint or nuisance call by the neighbors or incident involving the police are the reason for all the other rules! The four most common calls we receive are for 1) Too many guests 2) Noise pollution 3) Too many pets 4) Too many cars. PLEASE ask us if you have questions concerning any of the house rules. Of course, we take each individual situation into account and work closely with our guests to ensure fairness.

 

EXCESSIVE OR INDECENT NOISE

All neighbors have been given a cell phone number and asked to call or text 24/7 if they have issues. We know your coming to have a good time and that absolutely involves making noise. However, please be considered of our neighbors. Quiet hours are 10 PM to 9 AM. Loud music, at any time or music with obscene language or containing explicit sexual content is prohibited. Constant screaming or yelling with obscene language is prohibited. We have some neighbors with small children who may be offended at any loud obscenities. We appreciate your patience and cooperation with this issue.  

SELF TANNING LOTION, FINGERNAIL POLISH & REMOVER

Accidents happen and fingernail polish/remover & Self-tanning lotion is prohibited from all properties. It destroys towels, bed linens, and permanently stains furniture.   

CLEANING FISH INDOORS IS PROHIBITED

EXTRA DAYTIME GUESTS  

If you do plan to have company during your stay you MUST get prior approval from Management. Daytime guests must never exceed more than the number of registered guests and must be off the property by nightfall.

PARKING

The county license allows up one vehicle per bedroom. There can be no parking on a public road or in a yard. Please let us know if there is a need to make an exception. This is a common complaint call from neighbors and we need to follow the rules.  

USE OF AMENITIES

Due to liability and insurance concerns only guests who are listing on the rental agreement and registered as guests are allowed to use any amenities.  

DOCKING & TYING A BOAT

You are certainly welcome to bring a boat up and use the dock. However, it is VERY important if the weather is bad, or it gets windy to take it out. Leaving a boat tied to the dock can easily cause major damage to the dock etc. If any damage occurs as a result of leaving a boat tied to the dock in bad weather the responsible guest will be responsible for all damages.

There is no boat launch on this property. Guests must launch motorized watercrafts from a DNR public access. There are two on the lake. 

All watercrafts are to be moored at the dock.

OPERATION OF ATVs & SNOWMOBILES

Please check in with us concerning snowmobile use in the winter. Please contact us if you have any questions.

USE OF FIREARMS

As much as we support your right to carry and use firearms, a short-term rental is not the place for them. MN RE&M strictly prohibits firearms from all properties.

OUTSIDE FIRES

We provide a great firepit for out guests to use. It is very important that guests use proper fire safety. When things get dry and the wind picks up flames can easily flare up, get blown into nearby grass and start a serious fire. Guests are responsible for making sure that all fires are completely extinguished when they are done tending them. If we get a call from a neighbor concerned about a fire that is unattended or too large, we must deal with it immediately by calling the guest and asking them to put it out. If they are not reached, all costs of having someone come to put the fire out will be billed to the guest’s credit card on file.

USE OF LIFE JACKETS

We take on no liability of any kind for injures or death resulting in the use of amenities. However, for guest safety we do require that life jackets are always worn when a guest is using water amenities. If it is brought to our attention via a neighbor that a guest is using a watercraft without wearing a lifejacket, we will ask that everyone stays off the water from that point on. The risk and liability are simply too high. Of course, the exception is playing and swimming on the beach. Please make sure you verify life jackets before your stay. We do provide some, but many guests bring their own to make sure they have enough and the right fit.

LARGE GROUPS, MEETINGS, PARTIES

The Guest must not hold events (such as parties, celebrations, or meetings that exceed the capacity of the home) Any of these cases will allow the Owner to terminate the Agreement without providing a refund of any payment the Guest has paid for the booking and the Owner will not be legally responsible to find any alternative accommodation.

Enjoy Our Property & Amenities At Your Own Risk!

Note: Use of the beach and lake is at your own risk! 

MN Real Estate and Management & the property owners are not responsible for accidents or injuries that guests may incur while renting the property. Each guest must take responsibility for their own safety, behavior, and actions. We accept no liability for accidents or injuries! Swim and boat at your own risk! Please use caution, wear life jackets, and watch all children closely at all times. There is an inherent danger that comes with swimming and boating. No alcohol is allowed while guests are swimming or boating. If you choose to use the lake you are doing so with the understanding that it is at your and your groups own risk and agree to hold MN RE&M and the owners of the property free from any liability that may result in an injury of any kind.

Check Out Instructions

Checking Out Check List

·       Call or text me if you have any questions regardingcheckout 

·       Check out time is 10:00 AM. We accommodate late
checkouts when possible; however, the housekeeping usually has multiple cleans
in a day most of the time the 10:00 AM time needs to be honored. Housekeeping
usually shows up with minutes of checkout. 

·       Please double check to make sure all outside and inside amenities are cleaned up put back correctly

·       Leave all beds unmade and bedding in place. Housekeeping collects them & they are washed offsite. 

·       Please start dishwasher if there are dirty dishes (this is not required, but greatly appreciated) 

·       Make sure to log out of all online subscriptions such as Amazon Prime etc. 

·       Please make sure AC is off or heat is turned down to 55 degrees when you leave

·        Double check to make sure all windows are shut, and the door is locked with the key put back in the box

 

   HELP US EFFORT TO KEEP CLEANING COST AS LOW AS POSSIBLE: 

We certainly understand that you have paid a cleaning fee to cover your cleaning. Guests are NOT required to start the dishwasher or a load of towels, but is greatly appreciated by our hardworking housekeeping staff. 

We have high-trained professional housekeepers, who follow all Covid-19 guidelines and go a great job preparing each property for the next guests. Many times they have multiple tight turns and may only have a couple of hours to fully clean the property.  If it is convenient for you, please consider starting a load of all used towels, rags etc. when you leave. The housekeepers will be at the property shortly after your departure and sometimes may have three or four turnovers in one day. It is GREATLY appreciated!

 

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Next Booking Coupon Code

C34878